FAQ

We prefer 24-bit files. The most commonly used formats are WAV or AIFF at 24-bit or 16-bit. Please export your mixes in the same original sample rate and bit-depth as your project — 44.1 kHz, 48 kHz, or 96 kHz. MP3 is not suitable for mastering.

All mixes should have 2 seconds of silence at both the start and end.

Please leave around –3 dB to –5 dB of headroom and ensure there is no limiting or compression on the final mix bus. If you have been mixing with limiting on the bus, send us that version as a reference — but also bounce a clean version without limiting for us to master from.

You can send your mix via Smash — click here to send your tracks.

Alternatively we accept files on a data CDR/DVDR, audio CD, DAT or mini disc. For any other format please contact us first.

Please name your mix as: Title – Artist. Make sure the following details are complete:

• Band or artist name
• Album / EP / project title
• Song titles & track order
• ISRC / UPC / EAN details

For complex timings or fades, a WAV or MP3 reference of how mixes should flow into each other is very helpful.

Everything you need:

• High resolution WAV masters at 16-bit 44.1 kHz
• Detailed advice to improve the mix, if necessary
• All revisions needed until you are satisfied
• MP3 format when required
• ISRC codes encoded onto the master, when provided

We will meet your deadline if you are in a rush. Usually the process takes about 4 days for an album and a few days for a single mix.

You are very welcome to attend your mastering session. Contact us to schedule — the cost is €65,– per hour.

We offer any revisions for free until you are fully satisfied.

* Revised mixes that require a new mastering are charged as a new song: €40,–.

No. On Sundays we spend time with our families.

The loudness war is over. There is no need to compress and limit your music to the max to "compete". A dynamic and less squashed track will stand out on online streaming platforms — it will simply be turned down to the appropriate level automatically.

DDP (Disc Description Protocol) is a format for the secure transfer and delivery of masters to a CD replication company. You need a DDP if you want to print physical copies of your album. You will receive a DDP file of your masters from us.

The ISRC (International Standard Recording Code) is the international identification system for sound recordings. Each ISRC is a unique permanent identifier that can be encoded into a product as its digital fingerprint — enabling automatic identification for royalty payments.

If you plan to sell or broadcast your music commercially, it is wise to add these codes to your masters. Apply to your country's ISRC provider to obtain them.

We offer two payment options: bank transfer or PayPal. We will send an invoice with all payment details by email — please include your name, company and address.

Invoices should be paid within 7 days of the invoice date, stating the invoice number. All payments must be done in advance. All prices are excluding 21% VAT.